I’m a Memrise Premium subscriber, and for the past three weeks, the videos on the iOS app have never worked properly. Despite sending multiple emails and reaching out to Memrise via Instagram and X (Twitter), I haven’t received any response at all.
Their customer support has been completely unresponsive across every communication channel I’ve tried. Because of this ongoing issue and lack of support, I canceled my subscription.
I’m requesting that either the problem be fixed immediately or that I receive a full refund for my Premium subscription. It’s unacceptable for a paid service to ignore its users and leave issues unresolved for weeks.
I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While using the app, it suddenly crashed, and when I logged back in, my subscription appeared to have ended prematurely. Despite paying for a full year, I no longer have access to the pr...
While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-month Pro subscription at $22. However, as soon as I proceeded, ₺782 was instantly deducted from my account. I exited immediately, but the cancellation didn’t process, and now my sub...
I purchased a Memrise Pro lifetime membership in February or March 2025 through iOS. The subscription was linked to my account: Se**********@gmail.com**. However, when I try to log in to the app on my iPhone 15 Pro (iOS 18.7.1), I constantly get the error message “Something went wrong, please try a...
Last year, I purchased a Memrise subscription, but this year, without any notification, the platform automatically renewed my membership and charged my account—well before my current subscription even expired. I had planned to cancel the subscription once it ended. It’s frustrating that this happene...
I signed up for the Memrise app under the agreement of paying 70 francs annually, with monthly payments. However, I was surprised to see that 70 francs was charged to my card all at once. Despite using the app, I found it to be unhelpful and repetitive, offering the same content over and over again....
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