Mehmet

Verified

Member since June 2024

Complaints

Resolved

Kaspersky Premium VPN is Unusable, Refund Request Ignored for Days

Mehmet

Kaspersky Lab

December 5, 2024 5:45 PM43

"The return took a bit long, but thank you."

I purchased a 1-year Kaspersky Premium membership specifically for its VPN ...service, but the VPN is unusable. Frustrated with its poor performance, I s...

Complaints Commented On

Requesting Refund from Kaspersky – No Response After Multiple Emails

Tolga

Kaspersky Lab

August 12, 2024 1:30 PM32

I’ve been emailing Kaspersky for days, requesting a refund, but I haven’t received any response. I mistakenly created th...is account while renewing my subscription on my old account and now need a refund. The policy states that I can get a refund within 30 days, and I’m well within that period. I woul...

Mehmet

December 5, 2024 5:14 PM32

Did you get your refund? I'm having the same issue, too.