Melbet Blocks Two-Factor Authentication and Ignores Customer Support Requests

Ömer
January 25, 1:33 pm
162

Despite successfully completing two-factor authentication and submitting all required documents, Melbet keeps rejecting my verification code and won’t let me access my funds. For the past week, every email reply has been the same—offering no real solution.

It’s clear they are deliberately delaying the process to avoid paying out. Even the Google verification code is being intentionally declined, making it impossible to resolve the issue. This isn’t the first time I’ve faced problems with them, but it will be the last—I refuse to use this platform again.

Melbet, I demand that you fix your verification system and allow me to access my money. Stop making excuses and misleading customers. If you can’t provide fair service, people should know to stay away from your site!

February 10, 3:12 pm (16 days after complaint)

What stage is your request at?

February 17, 12:50 pm

If your issue has not been resolved, please let us know, but if the issue has been resolved, can we close this complaint?

February 24, 3:41 pm

If your issue has not been resolved, please let us know, but if it has been resolved, can we close this complaint?

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