Melbet Blocks Access to My Funds Despite Providing All Documents

Melbet Blocks Access to My Funds Despite Providing All Documents
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Zeynep
January 25, 2025 2:12 pm
633

I submitted all the required documents to Melbet, yet they refuse to let me access the money in my account. They neither allow withdrawals nor let me play games. For over a week, they’ve been making excuses and dragging out the process, clearly trying to wear me down. Their support team only communicates via email, and when they don’t like my questions, they threaten to block my account. I’ve previously used the platform without any “protection” requirements, but now they demand pointless security measures that prevent me from using my account at all. Their replies are repetitive and unhelpful, claiming my account will be updated and fixed, but two days have passed with no progress. (Melbet ID: 977598229) I demand immediate resolution!

February 21, 2025 11:00 am (26 days after complaint)

What stage is your request at?

February 24, 2025 3:41 pm

If your issue has not been resolved, please let us know, but if the issue has been resolved, can we close this complaint?

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