ASICS Shoe Seam Opened in Same Spot on Both Shoes

ASICS Shoe Seam Opened in Same Spot on Both Shoes
ASICS Shoe Seam Opened in Same Spot on Both Shoes
ASICS Shoe Seam Opened in Same Spot on Both Shoes
ASICS Shoe Seam Opened in Same Spot on Both Shoes
Rıdvan
Rıdvan
ASICS
January 26 9:30 PM21

About six months ago, I bought an ASICS athletic shoe from the Intersport store at Bursa Downtown. The product deformed in a short time, and both shoes split open in the exact same spot. Even though I only used the shoes under normal daily wear, having this kind of problem so quickly has been extremely disappointing.

I paid around $114 for the shoes, and after the problems started, I requested an exchange twice. Both times, the product was sent back to me labeled “user error,” without any explanation. I couldn’t get a detailed, satisfactory description from either the store or the inspection process about what the actual issue was.

Because the shoes split open in the same place on both sides within a short time, I believe this is a manufacturing defect. I request a free replacement, or if possible, a full refund. I also ask that the inspection be done properly this time, with a detailed explanation, and that my situation be resolved.

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