About six months ago, I bought an ASICS athletic shoe from the Intersport store at Bursa Downtown. The product deformed in a short time, and both shoes split open in the exact same spot. Even though I only used the shoes under normal daily wear, having this kind of problem so quickly has been extremely disappointing.
I paid around $114 for the shoes, and after the problems started, I requested an exchange twice. Both times, the product was sent back to me labeled “user error,” without any explanation. I couldn’t get a detailed, satisfactory description from either the store or the inspection process about what the actual issue was.
Because the shoes split open in the same place on both sides within a short time, I believe this is a manufacturing defect. I request a free replacement, or if possible, a full refund. I also ask that the inspection be done properly this time, with a detailed explanation, and that my situation be resolved.
In November, I purchased an Asics shoe from Inter Sports at Vadi Istanbul, but I was disappointed to see the toe area collapse after just one use. I returned the shoes to the store for inspection, but after evaluation, I was informed that neither a replacement nor a refund would be provided. This i...
I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the shoes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear ...
Hello. I purchased the Asics 51893 BRBK shoes from the Kurtköy Viaport Marlin store, and shortly after using them, the front of the shoes started to split open. I used them with care—no rough use, no playing sports, no kicking anything—just regular daily wear. When I noticed the damage, I contacted...
I am reaching out regarding a pair of Asics shoes I received as a gift. The shoes were purchased from Vakko Tuzla Outlet, and I wore them for the first time just two days ago. To my surprise, I noticed rapid deformation and cracking almost immediately. Asics has always been a brand I trusted, known...
About six months ago, I purchased a pair of Asics sneakers from the Boyner store in Mall of Istanbul. I wore them only for light, everyday use—no sports, no harsh conditions, no impact. I took great care of them. Still, both shoes tore at the exact same spot, in the same way. This is clearly a manuf...
Comments