McDonald's Sent Me the Wrong Kids Meal Toys - One Was Missing

McDonald's Sent Me the Wrong Kids Meal Toys - One Was Missing
33

We ordered from McDonald’s, and the box was supposed to include three toys, but only one was delivered. We had specifically ordered the creper, skeleton, and waker toys, but not only did the wrong items arrive, one of the toys was also missing. We even double-checked our order to make sure there was no misunderstanding on our end. This clearly shows a lack of attention to detail during the preparation process. On top of that, the food came cold, which added to our disappointment. We’re especially surprised that such a well-known brand would make this kind of mistake. We kindly request an investigation into the matter. Until the missing toy is sent, we are rating this experience as 1 star.

April 10, 2025 12:10 PM (1 day after complaint)

Thank you for your interest. As McDonald's, one of our primary goals is to carefully review and resolve all kinds of opinions and suggestions. The necessary investigation on the subject will be conducted and information will be provided as soon as possible. You can contact us for any opinions and questions about McDonald's. Sincerely, McDonald's Customer Service

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