I am currently dealing with an annoying situation involving Mapfre traffic insurance. Despite Tramer records indicating that we are 8/8 defective, Mapfre Insurance refuses to pay Ray Insurance for the damage amount of the other vehicle. As a result, Ray Insurance has started legal action against us for the payment of the amount. We contacted Mapfre Insurance and provided all of the requested information, but they claim there is a problem with the job and forwarded the issue to the recourse teams, who promised to contact us but never did. Since March 3, 2023, we have sent emails and made phone calls but have received no response. Ray Insurance challenged us with a salary lien because they did not give us enough time to complete the review process. We are frustrated and helpless because we do not know what to do. Mapfre Insurance should be ashamed of their lawyers' indifference, investigation, and lack of response.
I was involved in a traffic accident on May 23, 2023, around 10:00 PM, and the other party's insurance, Mapfre Insurance, informed me that my motorcycle would be considered a total loss. Despite the fact that the accident occurred two months ago, the case has yet to be resolved. The insurance compan...
I experienced a traffic accident on December 31st, 2023, and I initiated a claim with Mapfre Insurance on January 3rd, 2024. It's been almost a month and there has been no progress in resolving the issue with my vehicle. It's still stuck at the service center. I have been unable to reach out to Mapf...
As of November 26, 2023, it has been 23 days since my parked car sustained damage to both doors, yet there has been no progress in terms of repairs. Even the affiliated service couldn't procure the necessary parts. What is Ray Insurance doing in this situation? The replacement vehicles provided as s...
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta. Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service ...
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