Hello, About three years ago, I enrolled in the supplementary health insurance program offered by Mapfre Insurance. However, despite a previous condition that dates back to 2016 and the current issue, which is related to my work and requires surgery, they are refusing to approve it and using the 2016 condition as an excuse. The surgery is required because of the current issue. I insist that this problem be solved as quickly as possible.
I have been paying for Axa Supplementary Health Insurance for 3 years, but when I finally needed it for a serious, life-threatening condition, they rejected my claim. My doctor confirmed that one side of my nose is 90% blocked, causing shortness of breath and constant fatigue, which could lead to he...
My father has had a Corporate Health Security policy with Mapfre Insurance for 16 years, but when he needed to use it for the first time, we were met with disbelief and accusations of lying. Mapfre and their contracted hospital, Liv Hospital, refused to cover my father's necessary surgery, claiming ...
On December 9, 2024, I found myself in the emergency room with a pneumonia diagnosis and was informed that I required inpatient treatment. Even though my policy with Mapfre covers inpatient treatment, we're still awaiting the insurance company's approval. When selling insurance, the approval process...
My complementary AXA insurance with policy number 7644295 was issued on 10.06.2025, and on 21.06.2025 I unexpectedly suffered a heart attack and was taken to the hospital, where I wanted to undergo the treatment planned by my doctor. However, at that time I was informed that due to the three-month w...
Axa Insurance has been refusing to approve my surgery for the past week, citing non-existent reports from 10 years ago in my e-nabiz (personal health record). When I call their customer service, all they say is that that department will contact me, but I never hear anything else. It's extremely frus...
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