Mapfre Insurance Has Not Paid My Hospital Bill Despite Six Years of Loyalty

Mapfre Insurance Has Not Paid My Hospital Bill Despite Six Years of Loyalty
42

In May 2024, while we were overseas, my son had an accident in a park and ended up breaking his arm. We visited the hospital for treatment, and the total bill came to almost $8,200, which I covered myself. I've been a loyal customer of Mapfre Insurance for more than six years, holding a private health insurance policy that covers my entire family. I've consistently renewed it every year, yet here we are in December, and my claim is still unpaid. Every time I reach out, I encounter yet another excuse, and the problem is still not fixed. I find myself wondering if this company has been honest with me. I'm curious if anyone else with Mapfre Insurance has had a positive experience getting their reimbursements. I anticipate prompt resolution and clear communication about my claim.

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