Refund Delayed After Returning Product to Manuka – Waiting for 13 Days

I returned a product to Manuka on September 27 because it didn’t fit, and I was told that the refund would be processed within 7-14 days. It’s now been 13 days, and there’s still no update. Every time I ask for information, I get the same vague responses with no clear answers. My credit card payment is due on the 10th, and I urgently need my refund to be processed. Please expedite this issue and ensure my money is returned promptly.