I purchased a set of granite-coated cookware from Madame Coco in the Etimesgut Kaşmir Shopping Mall in Ankara three months ago and experienced peeling throughout the cookware. I hand-washed the cookware, avoided the dishwasher, and followed the instructions. However, the coating began to peel significantly on all cookware within a short time. I don't have the receipt for the product I purchased, but it's still under warranty. I haven't contacted the store or customer service yet. There's no other issue with the cookware; the only issue is the peeling coating. I'd like to request a replacement. I kindly request a response regarding this matter as soon as possible.
I have a complaint about the broken dinnerware set I received from Madame Coco. On the evening of January 10, 2025, I placed an order for a dinnerware set with Order Number: 2813020084023340. Surprisingly, my order was delivered incredibly fast, arriving at around 12:00 on January 11, 2025. However,...
Madame Coco promotion confusion! On October 1, 2024, I purchased a product from madamecoco.com at a discounted price of ₺779.80 (originally ₺2,332.99). However, two days later, I noticed that the seller had canceled the order. Thinking it was a mistake, I called on the third day and was told that th...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I purchased a blanket from Madame Coco and decided to wash it before using it. After the first wash, the blanket began shedding excessive lint, leaving my entire home covered in fluff. The shedding is so severe that the blanket is unusable. When I approached Madame Coco for assistance, their staff r...
I purchased a dinner set from the Madame Coco website. There seems to be some confusion with our order. Instead of receiving the product we ordered, we were sent a different dinner set. The product was returned via PTT on 13-07-2014. Madame Coco received the product on 16-07-2024. We have been in co...
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