I made two purchases through M.A.C Cosmetics' online platform, and to my surprise, both orders were abruptly canceled without any explanation or prior notice. During a major discount period, I had bought products whose prices had been reduced. It's disheartening to experience such a disappointing attitude from a brand that manipulates prices to seem reasonable and then fails to deliver the products after confirming the orders. As a long-time supporter and user of the brand, I didn't expect this kind of conduct without any reason given, considering the brand's reputation. Although I received the order confirmation email stating my order was received, checking my emails and text messages revealed no information about why the orders weren't shipped. Upon visiting the M.A.C Cosmetics website, I discovered that my orders were canceled under my own account. I demand my orders to be processed and shipped immediately.
I bought three things from M.A.C Cosmetics' website when they had big discounts in November. The prices of the items I bought were reduced. While I was waiting for my deliveries, all of my orders got canceled out of nowhere and nobody told me why. It's not cool when companies try to trick us with lo...
I ordered some stuff from Mac Cosmetics' website on November 13, 2023, during a sale they were having. Right after I placed my order, I got an email confirming it. It had my order number: 2577543195. But, to my disappointment, I found out on November 15, 2023 that my order was unexpectedly canceled ...
I have made two separate purchases from Mac Cosmetics using iyzico as the payment method. During my first purchase, after waiting for three weeks for my products to arrive, I was informed that due to a system error, the order could not be fulfilled, and my payment was refunded. However, the refund w...
I placed an order with MAC Cosmetics (Order #2560477604), but when I received my package, one of the eyeshadows arrived broken. I immediately called customer service to report the issue, but they refused to accept a return because I had already discarded the box. They also told me that stores could ...
I was entitled to receive a birthday gift from MAC Cosmetics, but despite repeated promises via email and phone calls, the gift was never sent to me. Although customer service initially claimed they would ship it, nothing was delivered. Instead, I was left with automated responses and felt pressured...
Comments