I ordered some stuff from Mac Cosmetics' website on November 13, 2023, during a sale they were having. Right after I placed my order, I got an email confirming it. It had my order number: 2577543195. But, to my disappointment, I found out on November 15, 2023 that my order was unexpectedly canceled on the website without any explanation. I didn't receive any communication or notification about the cancellation, so I quickly emailed m****************@maccosmetics.com on the same day to ask about my order. However, I didn't get a response. I was really annoyed, so on November 16, 2023, I gave Mac Customer Service a call to ask about canceling something. Even though I was on Mac Cosmetics' website, they said there was a mistake with the prices and cancelled my order because of it. They also told me that they won't be giving me the products, which was quite surprising. Instead, they only offered a 30% discount. The company is clearly deceiving customers with false advertising, trying to make us pay for their mistake. It's been three days since I placed my order, but I haven't heard anything from the company or received a refund for their mistake. I want all the products I ordered from their website to be given to me at the prices they originally advertised.
On November 5, 2024, I placed an order with MAC Cosmetics, and the payment was deducted from my card balance. However, in the "Orders" section, it shows “no orders found,” and I haven't received any confirmation email. I am left completely in the dark regarding the status of my order. I expect to re...
I bought three things from M.A.C Cosmetics' website when they had big discounts in November. The prices of the items I bought were reduced. While I was waiting for my deliveries, all of my orders got canceled out of nowhere and nobody told me why. It's not cool when companies try to trick us with lo...
I placed an order with MAC Cosmetics (Order #2560477604), but when I received my package, one of the eyeshadows arrived broken. I immediately called customer service to report the issue, but they refused to accept a return because I had already discarded the box. They also told me that stores could ...
I made two purchases through M.A.C Cosmetics' online platform, and to my surprise, both orders were abruptly canceled without any explanation or prior notice. During a major discount period, I had bought products whose prices had been reduced. It's disheartening to experience such a disappointing at...
On December 2, 2024, I made a purchase through Mac Cosmetics' website. After completing my order, I was presented with a campaign offer via Iyzico. I downloaded the Iyzico app, registered, and finalized my payment through it. The full amount was successfully deducted from my card. However, when I c...
Comments