After my recent flight with Lufthansa, my luggage was lost. I reported it to the lost and found office, received the necessary documentation, and my suitcase was returned to me three days later. However, my suitcase was severely damaged—the locked zipper was broken, the contents were tampered with, and some items were stolen. I had to make urgent purchases to replace the stolen items, and I have all the necessary reports and receipts. Despite this, no one has offered assistance. I am filing a formal complaint and request compensation for the damage and loss I’ve suffered.
I flew with Lufthansa from New York to Istanbul via Germany, and upon arrival, I discovered that my new Samsonite suitcase had been severely damaged. I immediately filed a report with airport personnel, but after 10 days, I received no response from either Lufthansa or the ground handling company, C...
I recently traveled with KLM on a connecting flight from Orlando to Amsterdam to Istanbul. Upon arrival, I was informed that my checked luggage had been lost. It was only delivered the next day—already frustrating enough—but to make matters worse, the suitcase was clearly damaged. I reported the is...
On my return from Canada with Turkish Airlines, I couldn't find my luggage. I went to the lost luggage office, and they told me to look around as they didn't have it. After searching, I found my suitcase in a distant corner with a 'unclaimed luggage' tag and a broken handle. When I got home and open...
My brand-new suitcase was completely damaged during a SunExpress flight. Upon noticing it immediately after retrieving it, I went to the lost and found desk to report the issue. However, I was told they couldn’t even file a report due to their procedures. This response was both illogical and deeply ...
Dear SunExpress, During my recent travel experience with SunExpress, I faced two significant issues that caused financial loss and inconvenience: Flight Cancellation: My flight was canceled, forcing me to purchase a new ticket at a higher price. I had no choice but to pay the fare difference to se...
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