I recently traveled with KLM on a connecting flight from Orlando to Amsterdam to Istanbul. Upon arrival, I was informed that my checked luggage had been lost. It was only delivered the next day—already frustrating enough—but to make matters worse, the suitcase was clearly damaged.
I reported the issue immediately, including detailed documentation and photos showing the damage. Despite doing everything properly and reaching out multiple times, I have yet to receive any response or solution from KLM customer service.
It’s incredibly disappointing that such a major airline can treat its passengers with such indifference and lack of accountability. I expected better. I’m requesting full compensation for the damage to my luggage and for the inconvenience caused. Photos have been attached. Please respond and resolve this issue promptly.
I’ve been a loyal KLM passenger for the past two years, frequently choosing the airline for my travels. Unfortunately, that trust has now been broken. On my recent flight from Norfolk to Istanbul on March 17, 2025, KLM damaged my suitcase. I reported the issue immediately, expecting a replacement or...
On August 30, 2024, I flew with KLM Royal Dutch Airlines on a connecting flight from Istanbul to Amsterdam to New York, and my luggage was lost. I promptly reported the issue, but there has been no response or update, and my luggage is still missing. To make matters worse, my essential medications w...
I flew with Lufthansa from New York to Istanbul via Germany, and upon arrival, I discovered that my new Samsonite suitcase had been severely damaged. I immediately filed a report with airport personnel, but after 10 days, I received no response from either Lufthansa or the ground handling company, C...
Turkish Airlines informed me that my luggage was not loaded onto the plane on my return from Thailand. My luggage arrived four days later. There were numerous damages on the suitcase caused by friction, and the items inside were wet. I contacted them regarding the issue. They requested photos of the...
During my recent flight with Turkish Airlines, my luggage was damaged, and they have declined to offer any compensation. I have submitted all the necessary documents, including photos of the damage and the official report, yet they still refuse to assist me. I carefully adhered to all the instructio...
Comments