I made a purchase on the Livu app, but I was not satisfied with what I paid for. According to Livu’s own refund policy, users who are unhappy with their purchase can request a refund within 14 days. However, despite following their policy and submitting my request, they refuse to give me my money back.
I contacted support, but I’m getting no proper assistance—just delays and excuses. If Livu promises refunds within 14 days, then they need to honor their own policy. I demand my refund (₺) immediately. Livu needs to stop misleading users with fake refund guarantees. Give me my money back now!
On August 13, 2025, I purchased ₺1,440 worth of coins (stones) on the Livu app using my Yapı Kredi bank card. The payment was successfully deducted from my account, but the coins were never credited to my Livu account. Immediately after the purchase, I contacted Livu customer support to report the i...
I’m filing a serious complaint against the Livu app. I have never created an account or used any services connected to this platform. Despite that, my bank card was charged 16 separate times, totaling ₺1876—without my consent or authorization. This is a blatant case of unauthorized transactions, an...
I made a single purchase of gold on the LivU app, but to my surprise, my account was charged three times for the same transaction. Despite only attempting to load gold once, multiple payments were deducted from my account. I contacted Yapı Kredi Bank to report the issue, and they advised me to reach...
Hello, I accidentally made a ₺100 purchase on CooMeet on April 3 and immediately contacted support to request a refund. I was told the refund would be processed and that I should wait between 1 to 20 business days. It’s now day 18, and there’s still no sign of my money being returned. This has gone ...
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