I Face Livu Ignored My Complaint After Coins Didn’t Load Post-Purchase

I purchased 990 coins on the Livu app, but the coins were never added to my account, even though the payment was successfully charged. I would like my coins to be credited to my account immediately. The payment was made from my card for ₺35, and my user ID is 4163171401. Please transfer the purchas...

I made a single purchase of gold on the LivU app, but to my surprise, my account was charged three times for the same transaction. Despite only attempting to load gold once, multiple payments were deducted from my account. I contacted Yapı Kredi Bank to report the issue, and they advised me to reach...

I just found out that Livu charged ₺238 from my Yapı Kredi credit card without my consent—and it happened at midnight, when I wasn’t even using the app! What’s worse is that I never received any confirmation code or notification, and the charge came from some sketchy, unrecognized account. This is c...

On November 15, 2025 at 17:30, I purchased 1,500 coins on Livu for $2 using my bank account. The transaction was approved, the payment was withdrawn from my account, and I still have both the receipt and the transaction link. However, the coins were never added to my Livu account. This is the secon...

I made a purchase on the Livu app, but I was not satisfied with what I paid for. According to Livu’s own refund policy, users who are unhappy with their purchase can request a refund within 14 days. However, despite following their policy and submitting my request, they refuse to give me my money ba...