I made a single purchase of gold on the LivU app, but to my surprise, my account was charged three times for the same transaction. Despite only attempting to load gold once, multiple payments were deducted from my account. I contacted Yapı Kredi Bank to report the issue, and they advised me to reach out to LivU directly. However, I’ve received no support or resolution from LivU so far, which has left me frustrated and disappointed. I demand an immediate refund for the extra charges and an explanation of how this happened. LivU needs to improve its payment system and provide proper customer support for issues like this. Please address this immediately.
On August 13, 2025, I purchased ₺1,440 worth of coins (stones) on the Livu app using my Yapı Kredi bank card. The payment was successfully deducted from my account, but the coins were never credited to my Livu account. Immediately after the purchase, I contacted Livu customer support to report the i...
I’m shocked and extremely angry with Livu. I don’t even have a membership or active subscription on the app, and yet three separate charges were made to my card, totaling ₺776. What’s even more outrageous is that I never received any confirmation or approval code for these transactions. How can Livu...
I’m filing a serious complaint against the Livu app. I have never created an account or used any services connected to this platform. Despite that, my bank card was charged 16 separate times, totaling ₺1876—without my consent or authorization. This is a blatant case of unauthorized transactions, an...
I just found out that Livu charged ₺238 from my Yapı Kredi credit card without my consent—and it happened at midnight, when I wasn’t even using the app! What’s worse is that I never received any confirmation code or notification, and the charge came from some sketchy, unrecognized account. This is c...
I just discovered that a total of ₺1200 was charged to my Ziraat Bankası Genç Card for purchases on the Livu app—an app I never use and never authorized! Somehow, my account information was accessed, and my money was spent without my knowledge or consent. How is this even possible? I demand an immed...
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