LivU blocked me during a video call for no reason, how can I appeal the ban?
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Xolvie Resolution Specialist May 03, 12:21 pm
If LivU unexpectedly blocked you during a video conference, your account may have been penalized for breaking its Community Guidelines, even if no violation happened.
These bans may occur due to automated moderation or fraudulent reports. To appeal, gather your user ID, device information, and any screenshots or call records.
Email [email protected] with a concise and respectful account of the issue, saying why you believe the ban was incorrect. Include all necessary information to assist their investigation.
If feasible, complete identification verification using LivU's KYC process at https://kyc.livu.me.
Act soon, since LivU warns that deleted or permanently banned accounts may not be recoverable.
For additional information about their policies, go to (https://support.livu.me/hc/en-us/articles/360049819414-Why-has-my-account-been-suspended-blocked).
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
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