The LG TV, which I bought because I trusted its quality and service, was invisible and unusable as it was under the collapsed wall of our house in the February 6 earthquake, but when I called customer service to find out if they could help, the service said that they had to see the TV otherwise they could not take action. The TV was trapped under the wall and our building collapsed because it was heavily damaged. I bought a TV with trust in LG, but I am disappointed with LG's attitude, even though other brands offer product renewal or product replacement without the need for service. I hope they make up for this mistake as soon as possible.
Not long ago, I purchased an LG TV, yet we couldn't enjoy it, our house was destroyed during the 7.7 and 7.6 magnitude earthquakes in Kahramanmaras, and a concrete block hit the TV, causing the screen to shatter. Naturally, the calamity occurred beyond our control and was not caused mistakenly by th...
The LG TV, which I bought about 2 months before the earthquake, became unusable during the earthquake in Hatay on February 6. At the beginning of March, I called LG Customer Service and they told me to take the TV out of the house to have it repaired for a fee. Risking death, I went up to my house o...
my TV got wrecked by the latest earthquake, had to take my TV to LG's customer support ASAP for some assistance, I had no clue this would turn into a never-ending nightmare. At first, the service department said it would take 20 workdays to fix it. thought it was long but what can you do sometimes.....
My home was devastated after an earthquake and unfortunately, the LG television I had recently bought from Teknosa was completely destroyed. I purchased the television less than a month ago and I am urging the companies involved to provide assistance to the affected community. Could you please help ...
I purchased an LG heat pump a month ago, but it turned out to be defective. The system reported a manufacturing issue due to insufficient gas. Even though it’s still under warranty, I haven’t received any assistance despite calling multiple times over the past several days. I’m considering returnin...
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