I purchased an LG heat pump a month ago, but it turned out to be defective. The system reported a manufacturing issue due to insufficient gas. Even though it’s still under warranty, I haven’t received any assistance despite calling multiple times over the past several days.
I’m considering returning the product, but even that request is being ignored. Living in an earthquake-affected region, we’re already dealing with significant challenges, and this situation has added to our frustration. We trusted LG for a reliable product, but instead, we’re left feeling disappointed and neglected.
I demand immediate action—either fix the issue or process the return promptly. This is unacceptable treatment for a customer, especially for a product under warranty!
I bought an LG 12,000 BTU air conditioner, and since the day I purchased it, I’ve been constantly facing issues with the service. The technicians who come either don’t know their job properly or leave after making basic mistakes. How can a service team forget essential steps like filling the gas or ...
I purchased an LG air conditioner 4-5 months ago, but it has been completely ineffective at heating. Even in turbo mode, it struggles to warm up a small room, providing no noticeable performance. This experience with LG has been deeply disappointing, as I expected much better from the brand. When I...
I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance. This ...
I bought an LG air conditioner, but the one I got doesn't cool properly at all. The device is working, but it just isn't cooling down the room, making these hot summer days really tough to handle. I asked for a replacement because I thought the unit was faulty, but I haven't heard back from LG at al...
The LG TV, which I bought because I trusted its quality and service, was invisible and unusable as it was under the collapsed wall of our house in the February 6 earthquake, but when I called customer service to find out if they could help, the service said that they had to see the TV otherwise they...
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