I purchased an LG 50UP77006LB UHD-LCD TV from MediaMarkt on March 30, 2022, and it is still covered under an extended warranty. My warranty period has one month left, yet when I contacted LG support, they confirmed that the TV has a panel failure but refused to offer any repair or assistance.
This is unacceptable! A TV with a known panel defect should be repaired or replaced under warranty, yet I am getting no help at all. Why offer an extended warranty if LG refuses to honor it?
LG, I demand immediate action! My TV is still within the warranty period, and I expect a proper repair or replacement at no cost. Ignoring customers with valid warranties is unacceptable!
We purchased our LG brand LG50QNED7S6QA 50" 127 cm QNED television on April 11, 2023. Today, while watching TV, green colors and lines suddenly appeared on the screen. I immediately called LG customer service, and they told me the device is no longer under warranty because it has been more than two ...
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
I bought my LG 49SM8600PLA Nanocell TV from Media Markt on February 10, 2020. After just five years—and during most of that time the TV was rarely even used—the screen developed a serious panel issue. Thin horizontal lines stretch across the entire screen, making it nearly unwatchable. When I conta...
I bought an LG Oled65B7V Television from Media Markt in 2017. Less than two years later, there was a problem with the screen panel, so it was replaced. The problem happened again within a year. When I reached out to LG's authorized service provider, MTV Elektronik, they told me that the warranty no ...
We started using our LG TV in 2020, and now there are two visible lines across the bottom of the screen. When I contacted customer service, they informed me that it’s a panel issue requiring a full replacement, as the part cannot be repaired. I cannot accept a critical failure on a product expected...
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