I had a major issue with the ash-colored pants I bought from Levi's. I noticed a defect when I made the purchase and exchanged it at the store. However, after one or two washes, a new defect appeared, so I returned it, and they acknowledged the mistake. I purchased the same pants again and experienced a similar issue from a different store. This time, they refused to address it. What is your understanding? I will take this matter to the Consumer Arbitration Board. I won't buy pants from Levi's at Cepa again; they don't even provide an explanation.
I purchased a pair of Levi's jeans from the store 7 months ago, and within a month, they faded. I got a replacement, but the new pair also faded. After that, I received no further support. I took the issue to the Consumer Arbitration Board, which ruled in my favor, but Levi's appealed, and I still h...
I bought a couple of Levi's pants just a few days back and tried to return them with all the tags and receipts still intact. Even though I have the le...
I placed an order on the Levi's website on May 14th. Despite the product being dispatched, I didn't receive it, so I inquired about its status via email. To my surprise, they had initiated a return without my knowledge or consent. Customer service claimed it was due to damaged packaging, insisting i...
I purchased two pairs of jeans from H&M on October 9th, and after getting the black pair altered, I wore them yesterday. To my disappointment, they started collecting an excessive amount of lint, making it look like snow had fallen on them. I contacted customer service, but they refused to assist be...
I purchased two pairs of Levi’s jeans from Marmara Park AVM in Istanbul. After a short time, I noticed that one of the jeans had fabric deterioration on the back in multiple spots. I reported this issue to customer service, and after some time, they informed me that a refund had been processed to my...
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