1
Mehmet is completely dissatisfied with the result

Lenovo Ideapad Gaming 3 Fps And Cooling Problem

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Mehmet
April 13, 2024 3:56 am
50

I purchased a Lenovo Gaming 3 laptop, and initially, everything seemed fine. However, soon after turning it on, I noticed it was blowing ice-cold air from the keyboard. While the FPS in games was initially good, I later experienced a drop in performance, and the cold air stopped coming from the laptop. I followed all the recommended steps, such as updating the BIOS and drivers, but it didn't solve the issue. After researching online forums, I discovered that this problem is related to the adapter. The one provided to me was 135W, although it should have been 170W, which is considerably more expensive. The issue persists regardless of whether graphics cards are present. I've tried both old and new versions, but the performance remains unchanged. Unfortunately, I've gone through four Lenovos, which I regret. It's been a year since the warranty expired, so I can't contact the support center. Why were we provided with a 135W adapter? Why were we subjected to this ordeal?

April 15, 2024 2:18 pm (2 days after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer representative will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

April 15, 2024 2:25 pm
Mehmet
Mehmet
April 16, 2024 12:43 am

I haven't been called from this number yet, just so you know... I will write every step of the process, whether positive or negative, here...

April 16, 2024 4:43 pm
April 17, 2024 11:35 am
Mehmet
Mehmet
April 17, 2024 6:03 pm

Sure, here is the translation: "No response or anything was given, don't misinform people."

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