I requested missing parts for my son's Lego sets under order number 3020128257, but I received an email saying the verification failed. I’m certain that I entered my order number and address correctly, yet my request was rejected. I was told that Lego offers this service, but unfortunately, I haven’t received any support. It feels like a deceptive process, and I’m really disappointed. I expected a better experience from Lego, especially when it comes to something as simple as replacing missing parts. Please address this issue and provide the assistance that was promised.
I purchased a Lego set, but it’s missing a piece. I submitted a request for the missing part through the website, only to receive an email saying they can’t fulfill my request. After spending a significant amount of money on this set and buying it with great excitement, it now feels incomplete or ev...
I purchased a Lego set from the Lego Store for my child, but to my disappointment, several pieces were missing from the box. When I contacted Lego customer support, they informed me that the set was part of a faulty batch and needed to be replaced. However, the store where I purchased the set is a f...
I purchased a Lego set from a well-known online shopping site, but while assembling the figures, I noticed several pieces were missing. This is unexpected from Lego, and clearly, it’s a packaging error. When I reported the issue to the seller, they understandably stated they couldn’t assist since th...
Two weeks ago, I ordered a gear Lego set as a birthday gift for my 3-year-old child. It was supposed to arrive by December 5 or 6, but when I checked ...
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