On October 31, 2025, I purchased the LEGO 21349 Tuxedo Cat set through Hepsiburada (order number: 4210790994). Today, when I reached Bag 11, I noticed that one of the main pieces used to build the front leg was missing—four stacked pieces that form the structure. I was able to complete one leg, but I cannot build the other because its main parts were not included in the bag. I haven’t encountered any missing pieces in the previous bags I opened.
I kindly request that the missing part be provided to me.
On November 1, 2025, at 8:52 p.m., I purchased the LEGO Friends 42649 set from the LEGO Store at Hilltown Mall. When I opened the product and checked the contents on November 3, 2025, I noticed that the sticker sheet—which is supposed to be included—was missing. The receipt number is 0088. The set c...
Two days ago, I purchased the Lego City set with code 60379 from Toyzz Shop. I started assembling it yesterday, but I found that there are missing pieces, which prevents me from continuing the build. The missing pieces are: 1 piece of 42111115 and 3 pieces of 3200126. I am not sure where to get thes...
I purchased a Lego set, but it’s missing a piece. I submitted a request for the missing part through the website, only to receive an email saying they can’t fulfill my request. After spending a significant amount of money on this set and buying it with great excitement, it now feels incomplete or ev...
On October 1, 2025, we purchased a LEGO Technic set for $62 from the LEGO Store at Adana Optimum Mall. When we began assembling it, we noticed that part number 4211815 was missing from the box. We still have the purchase receipt. When we contacted the store about the missing part, we were told that...
We purchased a modern art set from Toyzz Shop, and inside the box, one bag was torn and four pieces were missing, despite the outer box being undamaged. We reported the missing pieces to Lego Türkiye, and they claimed to have sent the missing parts through their system. However, they haven’t provide...
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