I forgot my LBank app login password and have been completely locked out of my account. The problem is made worse by the fact that the app is only available in English, and I do not speak or understand English well. Because of this, I’ve been unable to complete the password reset process, despite trying multiple times.
I reached out to customer support, hoping to get some help, but they also responded in English and offered no real assistance. It’s extremely frustrating and stressful not to have access to my own account due to a language barrier—especially when there are funds in that account.
I urgently request that LBank provide multilingual support or assistance in Turkish so I can log in again. No one should lose access to their money because they don’t speak a certain language. Please help me resolve this issue as soon as possible.
I’ve been using the Bitget exchange app for over a year without problems, but now I suddenly can’t log into my account at all. I enter all my login details correctly, and I do receive verification codes on both my phone and email. But when I enter the code, I get an error message saying “User exit.”...
I'm having a nightmare with the BtcTurk app, which I use frequently. My password was rejected, and I was locked out. Even when I try to reset my password, it indicates that the new one is incorrect. They want me to upload all of my documents and information as if I were a new registrant. This has ma...
It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm...
After taking a break of several years, I logged back into my KuCoin account using my phone number. However, I couldn’t recall the email address linked to my account, which is now preventing me from making transactions. I reached out to customer support, but they only provide assistance in English, w...
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