I am writing to share my serious concern regarding a withdrawal issue I experienced with LBank while using your services from the United States. On 4/1/2026, I initiated a withdrawal in the amount of 156,310.17 from my LBank account to my Crypto.com account. At the time of the transaction, I was clearly informed that the withdrawal would be processed within 10 to 30 minutes and that the funds would then appear in my Crypto.com account. When the funds did not arrive after about an hour, I contacted LBank customer service for clarification. Instead of a straightforward update, I was told that I had to pay an additional 7,800.00 to LBank for “verification” before my withdrawal could be released. I was also told that after paying this amount, both my withdrawn funds and the 7,800.00 would be returned to me. This requirement was never mentioned before I initiated the withdrawal, and it gives the impression that new conditions are being invented after the fact. I find it unacceptable that such a large withdrawal is being held up under an unexpected and unexplained payment request. My clear expectation is that LBank releases the full 156,310.17 to my Crypto.com account without requiring any additional “verification” payment and finalizes this withdrawal as originally promised. I request that my funds be transferred immediately and that this situation be resolved transparently and in accordance with the original terms communicated to me at the time of withdrawal.
I transferred 148 USDT from KuCoin to my LBank account, but even after three hours, the funds still haven’t appeared in my balance. The transaction was successfully completed on KuCoin's end, yet LBank has not processed or credited my deposit. I tried to contact customer support, but there is no re...
I made a USDT deposit from Binance TR to LBank, but even after two days, the funds have not appeared in my LBank account. Everything is clearly visible in the transaction records, yet my balance remains unchanged. I expect Binance TR and LBank to resolve this issue immediately. I have provided all ...
I successfully transferred my GFT coins from Binance to LBank over a month ago, yet my funds still haven’t been credited to my account. Where is my money? Binance confirmed that the transfer was completed successfully on their end and told me to contact LBank for support. But despite reaching out, I...
I transferred my Kitty Coins from LBank to my Binance account via the Solana network early in the morning at 08:00. LBank shows that the withdrawal was "completed," yet my funds still haven’t arrived in Binance even after an entire day! Where is my money? This delay is completely unacceptable. If th...
On January 17, 2025, while I was abroad, I deposited funds into my Crypto.com TL Cash account using my friend’s bank account. To avoid any issues, I immediately informed customer support of the situation. However, as of January 20, 2025, the funds still haven’t been credited to my account. What’s m...
Comments