4
Resolved

Lacoste Beach Sandals That Shrink In The Sun

Samet
Samet
Lacoste
August 20, 2024 9:17 AM47
Samet's Thank You Message
I would like to thank the company for their very quick and positive response to my request that I submitted through Şikayet Var. I regret to mention that they had responded negatively to my previous request before I used Şikayet Var.

I am quite disappointed with the quality of the Lacoste beach slippers I bought on June 23, 2024. They shrank by 3-4 sizes after only a few uses due to being left damp in the sun. As a premium brand, I expected superior durability and product performance. However, when I contacted Lacoste (Eren Retail) for a resolution, I was surprised by their reaction. They refused to replace the merchandise, arguing that the shrinking was not a product defect. This lack of accountability and disrespect for customer pleasure is inexcusable, and I feel forced to inform others about my unpleasant experience.

Samet
Samet
August 22, 2024 11:07 AM

I would like to thank the company for their very quick and positive response to my request that I submitted through Şikayet Var. I regret to mention that they had responded negatively to my previous request before I used Şikayet Var.

Comments

Similar Complaints

1

The Size of Lacoste Slippers Has Shrunk

Ahmet
Ahmet
Lacoste
September 23, 2023 2:22 AM169

I purchased Lacoste slippers from the SuperStep store in Adana. On vacation, I wore the slippers for four days. When I g...

The Size of Lacoste Slippers Has Shrunk
The Size of Lacoste Slippers Has Shrunk
1

Lacoste Refuses Refund for Defective Shoes

Onur
May 1, 2025 4:07 PM71

On March 12, 2024, I purchased a pair of Lacoste brand shoes (order number: 2550509375689286.005) from sanalcadir.com, a...

1

Lacoste Store's Defective Sunglasses and Customer Service Nightmare

Rabia
Rabia
Lacoste
July 3, 2023 2:23 PM218

On June 13, 2023, I ordered sunglasses from the Lacoste store for 3,250 TL. When it arrived as a gift on June 15, 2023, ...

Lacoste Store's Defective Sunglasses and Customer Service Nightmare
Lacoste Store's Defective Sunglasses and Customer Service Nightmare
1

Converse Online Purchase Return Rejected Despite Slip Issue

Öznur
Öznur
Converse
October 31, 2024 11:17 AM21

I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on Oct...

Converse Online Purchase Return Rejected Despite Slip Issue
1

Lacoste Defective T-Shirt and Poor Customer Service

Tolga
Tolga
Lacoste
May 21, 2024 6:50 PM91

On April 9, 2024, I bought four t-shirts from the Lacoste store in Mersin. I've shopped there many times and trusted the...

Lacoste Defective T-Shirt and Poor Customer Service
Lacoste Defective T-Shirt and Poor Customer Service
Lacoste Defective T-Shirt and Poor Customer Service