4
Resolved

Lacoste Beach Sandals That Shrink In The Sun

August 20, 2024 9:17 AM47
Samet's Thank You Message
I would like to thank the company for their very quick and positive response to my request that I submitted through Şikayet Var. I regret to mention that they had responded negatively to my previous request before I used Şikayet Var.

I am quite disappointed with the quality of the Lacoste beach slippers I bought on June 23, 2024. They shrank by 3-4 sizes after only a few uses due to being left damp in the sun. As a premium brand, I expected superior durability and product performance. However, when I contacted Lacoste (Eren Retail) for a resolution, I was surprised by their reaction. They refused to replace the merchandise, arguing that the shrinking was not a product defect. This lack of accountability and disrespect for customer pleasure is inexcusable, and I feel forced to inform others about my unpleasant experience.

Samet
August 22, 2024 11:07 AM

I would like to thank the company for their very quick and positive response to my request that I submitted through Şikayet Var. I regret to mention that they had responded negatively to my previous request before I used Şikayet Var.

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