KFC Order Delayed With No Response From Customer Service

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Adnan
May 05, 2023 11:08 pm
80

At 7:56 p.m. on May 5, 2023, I placed an order with KFC, but it still hadn't been delivered after an hour. Even though I called their only number to reach them, 444-3-555, several times, I couldn't get through because the automated answering service only said "your order is ready." After being told that my order was on its way for 30 minutes, I finally gave up and went somewhere else to eat. Later, when I went to the KFC where my order was supposed to be delivered, they told me they couldn't do anything and suggested I call the main office. But I had already tried to get in touch with the main office and failed. Why did the branch take the order if they couldn't handle the delivery? I also got a message saying that my order had been sent, even though it hadn't. This was a stupid and unprofessional thing to do.

May 06, 2023 12:25 am (1 hour after complaint)

Dear valued customer, We have received your complaint, and it has been shared with our relevant departments. For all other suggestions and requests, you can reach us through our customer service at 444 3 555 or via our website at www.kfcturkiye.com. Best regards, KFC Customer Service 444 3 555

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