KFC Blunder: A Plastic Surprise in My Drink

KFC Blunder: A Plastic Surprise in My Drink
KFC Blunder: A Plastic Surprise in My Drink
KFC Blunder: A Plastic Surprise in My Drink
176

On August 31, 2023, I ordered a meal from KFC's Next Level branch in Ankara, and it quickly turned into a nightmarish experience. To my shock and disgust, I found a black plastic substance floating in my drink. I had already taken a few sips before discovering this unappetizing addition. Needless to say, this was not just a case of a wrong order; it posed a potential health hazard. I immediately reached out to KFC via Twitter to report the issue. They responded promptly, but their reaction left me astounded. They suggested that it might be a drink-filling apparatus and even joked about serving me dessert if I were to visit. This casual response to a serious health concern was not only disappointing but also concerning. As someone who used to enjoy KFC meals on a weekly basis, my trust has been shattered, and I regret to say that I won't be consuming their food again. It's disheartening when a brand you've relied on fails to take responsibility for such a glaring lapse in quality and safety.

September 6, 2023 11:15 AM

Dear Customer, We have received your complaint, and the matter has been shared with our relevant departments. For all other suggestions and requests, you can reach us through our customer service or via our website. Best regards, KFC Customer Service

Comments

Similar Complaints

Food Poisoning Nightmare at Denizli Forum KFC Branch

190

Five of us placed an order at Denizli Forum Camlik KFC on September 20, 2023, a Wednesday. To our surprise, we all got f...

I Paid for My KFC Order But Never Received It or Got Support

100

On August 28, 2024, I placed a food order through Migros Yemek from Antares-KFC. I waited for nearly 2 hours, but the or...

KFC Order Payment Error, Menu Price Charged Twice, No Refund Still

184

On 06/05/2023, I placed an order from KFC's own website. It gave an error at the time of payment but withdrew the balanc...

KFC Order Payment Error, Menu Price Charged Twice, No Refund Still

KFC Canceled My Order But Still Hasn’t Refunded ₺740 After 3 Months

116

On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to...

KFC Click & Collect Order Disappeared

93

On April 18, 2024, I made an order through the KFC app for ₺400.01 using the 'Click & Collect' option. However, I was di...

KFC Click & Collect Order Disappeared