1
Zeren is completely dissatisfied with the result

KFC Blunder: A Plastic Surprise in My Drink

KFC Blunder: A Plastic Surprise in My Drink
KFC Blunder: A Plastic Surprise in My Drink
KFC Blunder: A Plastic Surprise in My Drink
profile
Zeren
September 06, 2023 5:37 pm
166

On August 31, 2023, I ordered a meal from KFC's Next Level branch in Ankara, and it quickly turned into a nightmarish experience. To my shock and disgust, I found a black plastic substance floating in my drink. I had already taken a few sips before discovering this unappetizing addition. Needless to say, this was not just a case of a wrong order; it posed a potential health hazard. I immediately reached out to KFC via Twitter to report the issue. They responded promptly, but their reaction left me astounded. They suggested that it might be a drink-filling apparatus and even joked about serving me dessert if I were to visit. This casual response to a serious health concern was not only disappointing but also concerning. As someone who used to enjoy KFC meals on a weekly basis, my trust has been shattered, and I regret to say that I won't be consuming their food again. It's disheartening when a brand you've relied on fails to take responsibility for such a glaring lapse in quality and safety.

September 06, 2023 11:15 am

Dear Customer, We have received your complaint, and the matter has been shared with our relevant departments. For all other suggestions and requests, you can reach us through our customer service or via our website. Best regards, KFC Customer Service

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Gülşen is completely dissatisfied with the result

Food Poisoning Nightmare at Denizli Forum KFC Branch

profile
Gülşen
October 10, 2023 4:06 pm
181

Insects Unleashed at KFC Antalya Branch

profile
Mine
July 06, 2023 4:24 pm
199
1
Ege is completely dissatisfied with the result

I Paid for My KFC Order But Never Received It or Got Support

profile
Ege
April 22, 2025 2:34 pm
54

KFC Couldn't Deliver My Food, I Went There To Pick It Up

profile
Volkana
May 07, 2023 5:08 pm
78
KFC Couldn't Deliver My Food, I Went There To Pick It Up

KFC Order Payment Error, Menu Price Charged Twice, No Refund Still

profile
Sinem
June 12, 2023 9:51 am
163
KFC Order Payment Error, Menu Price Charged Twice, No Refund Still
Report a Similar Issue