On April 18, 2024, I made an order through the KFC app for ₺400.01 using the 'Click & Collect' option. However, I was disappointed to find out that the branch had already stopped offering the 'Click & Collect' service. An order number was not generated. My order mysteriously vanished from the branch, despite the fact that the payment was already deducted from my card. I contacted KFC officials through email and messages, and initially, they responded by assuring me that they were investigating the matter. However, there has been no progress since then. Even after reaching out once more, I have yet to receive a response, and my receipt is still nowhere to be found.
Through the KFC mobile app, I managed to make an order for a menu item on February 13, 2024, at 16:29. There was a deduction of ₺628 from my card, but the order did not arrive that day. I dialed 4443555 and waited for a few minutes, but there was no response. I attempted to contact you online, but I...
On April 26th, 2024, I placed an order (number KFCM4968357275) using the KFC app. After waiting for what felt like an eternity, the app finally had the audacity to inform me that my order had been unceremoniously canceled. Unfortunately, there has been no communication regarding a refund. I still h...
On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was three months ago, and I still haven’t received my ₺740 refund. ...
I placed a click-and-collect order through the KFC app, but when I went to pick up the order, I found out that it didn't register in the system. However, I noticed that the payment was already deducted from my card. The sales representative informed us that there was nothing they could do and advise...
On December 21, 2024, I placed an order on KFC’s system, but it failed due to a technical error. I tried again, and it failed again. Despite both orders being unsuccessful, my credit card was charged twice—a total of ₺740. I immediately contacted KFC, and they told me the refund would be processed ...
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