Keter Promised Replacement Parts for My Shed But I Am Still Waiting After a Year

Leah
Leah
Keter
March 7, 2025 10:09 AM54

For a year now, my Keter shed has remained empty; the whole experience has been nothing except trouble. They canceled the original date at last minute, hence it took two tries to get it delivered. When it did show up, I discovered two scuffed doors, a damaged roof section, and missing pieces. Mind you, there's nothing heavy on it; the foundation was so thin that it collapsed and I had to strengthen it with wood just to prevent it from breaking again! Keter agreed to replace the broken doors and pieces, but now a year later I still am waiting. Their post-sale treatment is a farce. Though nothing ever happens, they claim they will investigate it. I no longer hope and now view this entire disaster as a costly life lesson. I really am sorry for purchasing this shed.

Comments

Similar Complaints

Keter Never Sent the Replacement Part for My Defective Garden Furniture

Lauren
Lauren
Keter
March 8, 2025 11:24 PM8

Last year, I purchased an outdoor table and chairs from Keter; immediately away, I discovered a very clear defect in a s...

Keter Manor 6x4 Shed Is Smaller Than Advertised - I Lost 3 Feet of Space

Holly
Holly
Keter
March 11, 2025 9:38 AM33

Thought I was buying the same size, I purchased a Keter Manor 6x4 shed to replace my old wooden one. But once it was at ...

Paid for a Butikenz Single Bed, but Never Received It

Marianna
Marianna
Butikenz
December 19, 2024 12:39 PM33

I ordered a single bed from Butikenz on September 13 and made the payment. A week later, they charged my card again with...

Paid for a Butikenz Single Bed, but Never Received It