Early December, I placed an order for a furniture set from Butikenz, hoping it would come within the two weeks indicated. Originally I got a confirmation email, but that was the last I heard from them. I paid in full at the time of purchase. I contacted several times to inquire about the delivery status, and initially they gave evasive responses—claiming supply chain problems-related delays. Then they stopped responding completely. Over three weeks have gone without a single reply or update for my calls or emails. I feel duped and totally neglected. Unacceptable is this degree of service. Avoid Butikenz unless you wish to waste money and cope with constant annoyance.
On October 12, 2024, I ordered a dining table set from Butikenz and was assured delivery in fifteen business days. It has already been more than three months and I still haven received my order. Their customer support first answered my questions, asserting the package was delayed because of customs ...
I ordered a single bed from Butikenz on September 13 and made the payment. A week later, they charged my card again without authorization, so I had to block my card to prevent further unauthorized charges. Now it’s December 17, and I STILL haven’t received my bed! I’ve been waiting for over three m...
I ordered a product from VidaXL, and it has been over a month without any delivery. I reached out via email—the only way to contact them—since they offer no direct communication options. The experience has been incredibly frustrating. After my inquiry, someone responded saying, “Your order is comin...
I placed an order on July 2, 2023, from vidaXL, and according to their policy, it should be delivered within 23 business days. If my order is not delivered within this timeframe, I demand a full refund. After reading online reviews, I am seriously concerned about the reliability of this company. Ma...
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