I have a Kaspersky Plus subscription and trusted their VPN for security until I noticed numerous unauthorized transactions from my bank accounts. I’ve already raised the issue with my banks, but I believe Kaspersky’s VPN provider is also at fault here. I expect Kaspersky to step in and address this issue, ensuring that I receive a full refund for the losses. Right now, I’m at the Izmir Courthouse filing a criminal complaint, and I will also be pursuing legal action against Kaspersky, Akbank, and Enpara for their negligence. I demand a thorough investigation and compensation for this breach of security.
Kaspersky Nexway renewed my subscription without notifying me and charged my credit card without my consent. I did not authorize this transaction, and I am outraged that my payment details were used without permission. Even more concerning, the charge was made in a foreign currency on a card that is...
On October 9, 2025, a total of four unauthorized transactions amounting to ₺80,000 were made from my credit card linked to my Enpara account under the name Iyzico without my permission or knowledge. The transactions occurred between 16:00 and 16:30, and I received SMS notifications with the referenc...
I purchased a digital product from them on April 13, 2023, and requested a return soon after. Despite the legal period for returns having expired, I have still not received my refund. Kaspersky Turkey claims that the money has been returned, but Ziraat Bank says they did not forward the refund. This...
On April 20, 2025, ₺550 was withdrawn from my Yapı Kredi bank account without my authorization by Kaspersky Nexway. The most frustrating part is that I am not an active Nexway subscriber, nor do I currently use Kaspersky software. I haven't initiated any renewal, nor did I approve any transaction re...
About a year ago, I purchased a one-year subscription to Kaspersky antivirus software for my computer. I never opted into auto-renewal, nor did I authorize any future charges. Yet, on April 19, 2025, ₺530.99 was withdrawn from my account without my knowledge or approval for another one-year subscrip...
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