On October 9, 2025, a total of four unauthorized transactions amounting to ₺80,000 were made from my credit card linked to my Enpara account under the name Iyzico without my permission or knowledge. The transactions occurred between 16:00 and 16:30, and I received SMS notifications with the reference and password details. During this time, I had clicked on a suspicious link, and I believe my card information was compromised by third parties. As soon as I noticed the issue, I contacted my bank, Enpara, to close my accounts and filed a criminal complaint with the police. So far, I have not been able to reach Iyzico customer service, and no solution has been provided. This is the first time I have experienced such a situation, and my card did not have any additional security measures in place. I request that Iyzico cancel these unauthorized transactions, refund the full amount, and strengthen their security measures to prevent similar incidents from happening again.
On 4.12.2025 at 18:27, a transaction of ₺50,000 was made from my Enpara credit card without my knowledge and without any password or card information being obtained from me. When I contacted Enpara customer service, I was told that the money is currently in provision, that it appears at “grobiztom”,...
I am experiencing a significant grievance due to unauthorized use of my Enpara credit card (card ending in 3623). On July 21, 2025, during the early morning hours, I received two separate transaction notifications from the bank on my phone. Two transactions were made through Amazon.co.uk—one for ₺9,...
On September 30, 2025, seven unauthorized transactions were made from my Enpara checking account, totaling ₺5,311.90. The payments were processed under the names Xsolla Twitch CY and Twitch San Francisco US. The specific transaction amounts were ₺43.90, ₺878, ₺439, ₺878, ₺1,097.50, ₺878, and ₺1,097....
A transaction of ₺340 was processed without my consent using my Enpara credit card at a business listed as Ş***** Ö****. I did not participate in this transaction and promptly informed Enpara as soon as I became aware of the issue. I reached out for a refund regarding the unauthorized charge, but I ...
On 06.08.2025 at 23:44, a transaction of 20,000₺ was made from my Enpara credit card without my knowledge, under the description “Google*ADS9849158472 CC google.com ıe.” This transaction was carried out by fraudsters without my authorization, without 3D Secure verification or SMS confirmation. When ...
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