Kaspersky VPN Keeps Disconnecting and Disrupting My Work

I purchased Kaspersky VPN Secure Connection for 10 PCs, using two different email accounts, with each license covering 10 devices for one year. I purchased the first license approximately 5 months ago and the second license 2 days ago. I paid $9 for the first product and $9 for the second product. My license numbers are 4H3FK43MWKW and 4KVMJY101QH. The Turkish lira amounts have been converted to U.S. dollars using the current exchange rate and rounded to the nearest whole dollar.

I do not experience any issues with my normal internet connection, but the connection constantly drops whenever the VPN is enabled. I experience disconnections dozens of times a day, sometimes nearly 100 times. Even a momentary VPN interruption causes hours of work on my servers to be disrupted and seriously affects my workflow. The product works well when it functions properly, but these frequent connection drops have created a very negative user experience.

When I call the Kaspersky Turkey customer service phone number, I receive a message stating that the number does not exist. When I contact them through social media, I also receive no response. Since I cannot access technical support, my problem remains unresolved.

I request that the VPN disconnection issue affecting my licenses be permanently resolved, that the necessary technical investigations be performed, and that additional license time be provided as compensation for the inconvenience I have experienced.