I recently purchased Kaspersky Plus after my Kaspersky Premium expired. Although I received a confirmation that the subscription was added to my account, it’s still showing as a Free version. No activation code was provided, and when I checked my account, it says that a code isn’t needed anymore. I’ve already emailed support, but nothing has been resolved. It’s been several days, and I still can’t use the product I paid for. I need immediate assistance to activate my subscription or receive a full refund.
As my Kaspersky subscription was about to expire, I noticed that my registered credit card had also expired. When I attempted to make a payment and add a new card, the order status showed as canceled. For days, I’ve tried resolving this issue by emailing the help section multiple times, but I have y...
I paid ₺799 to subscribe to Kaspersky’s VPN service, but I’m unable to connect to the VPN. Despite my payment, my account still shows as a Free subscription. I’ve tried reaching out to customer support several times—I've sent four emails today alone—but have received no response. There’s no live sup...
I’ve been emailing Kaspersky for days, requesting a refund, but I haven’t received any response. I mistakenly created this account while renewing my subscription on my old account and now need a refund. The policy states that I can get a refund within 30 days, and I’m well within that period. I woul...
Comments