Under the insurance I purchased from Türkiye Sigorta, I was provided with Kaspersky Antivirus, but I am unable to use its VPN feature. The insurance representative had assured me that I would have access to the highest version of the antivirus program. While it may not be the top version, I am using the Plus version, yet the VPN is limited to a laughable 300 MB per day, which gets used up as soon as I open a site. I reached out to Kaspersky twice, but received no response. Their website clearly states that the Plus version includes unlimited VPN usage. Even when I try to log in to my Kaspersky account through the antivirus application, it gives an error and blocks access. I regret uninstalling Avast, which I had to remove due to a driver updater issue. Now, I miss it. Please help.
I paid ₺799 to subscribe to Kaspersky’s VPN service, but I’m unable to connect to the VPN. Despite my payment, my account still shows as a Free subscription. I’ve tried reaching out to customer support several times—I've sent four emails today alone—but have received no response. There’s no live sup...
I was using Kaspersky VPN and was satisfied with its performance until I needed coverage for more devices. I purchased the Premium version, which is advertised to support up to 10 devices. However, the additional device limit was never activated on my account. I’ve reached out to Kaspersky multiple...
I bought Kaspersky Secure VPN and everything was fine at first, but after I chose to upgrade, my experience took a turn for the worse. I contacted their support team to ask about the upgrade process, but unfortunately, I didn't get a reply. I tried to fix the issue on my own by purchasing the premiu...
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