They exclude me on Ipsos iSay right at the end of the survey, how can I fix this?

If Ipsos iSay excludes you right at the end of a survey, the most effective approach is to claim compensation and demand transparency about the filters. Here are practical steps:

• Evidence of the problem: Take screenshots of the exclusion message at the end of the survey, along with the date and time spent.

• Online claim: Go to the page → Contact us. Explain that the exclusion happened at the end and request credit for the points due to the time invested.

• Direct email: Write to [email protected] with the subject Late survey exclusion – compensation request. Attach your evidence and your user number.

• Request an explanation: Ask them to detail what filter criteria were applied at the end and why they weren’t detected earlier.

• Incident log: Keep records of each exclusion with screenshots and dates to show a pattern if it repeats, strengthening your claim.

• Escalate if no response: If you don’t get a solution, collect all your evidence and consider filing a complaint on Xolvie.