Ipsos iSay surveys cut off without saving progress, how can I avoid losing the data?

If Ipsos iSay surveys cut off and don’t save your progress, the most effective approach is to combine technical tweaks with a formal claim if the problem persists. Here are practical steps:

• Connection check: Before starting, make sure you have a stable internet connection. A Wi-Fi network with at least 5 Mbps or a wired connection reduces dropouts.

• Use a recommended browser: Ipsos usually works best on the latest Google Chrome or Firefox. Avoid opening multiple tabs at the same time.

• Clear cache and cookies: Clean your browser before starting the survey to prevent session conflicts.

• Screenshots: If the survey cuts off, save a screenshot of the error with date and time. These are useful for your claim.

• Support claim: Go to the website → Contact us. Attach screenshots and request credit for points for the interrupted survey.

Do you have another way to solve it? We’d love to hear your thoughts in the Xolvie comments.