Hasret

Complaints(2)

Toluna Won’t Let Me Update My Email—Losing My Rewards

Hasret

Toluna

January 2, 2024 10:45 AM51

I have been a long-time member of Toluna, but now I can’t redeem my rewards because I no longer have access to my old em...ail. Even though I can still log into the app, I am unable to update my email address, which means I’m completely locked out of claiming my points. I have reached out to Toluna’s ...

+1

I Earn No Points in Toluna’s Explorer & Detective Games Despite Playing Successfully

Hasret

Toluna

December 7, 2023 8:52 AM31

I’ve been a registered user on the Toluna app for quite a while. Although there are occasional issues with accessing sur...veys, I’ve generally considered it a decent platform—until I participated in their special campaigns, particularly “Explorer Toluna” and “Detective Toluna.” These so-called mini-ga...