Ipsos iSay stops showing surveys for me for weeks, how can I reactivate my invitations?

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Xolvie
Xolvie Resolution Specialist September 25, 8:14 pm

Here are practical steps:

• Confirm your profile: Log in and make sure your details (age, location, preferences) are complete and up to date. Ipsos prioritizes surveys based on demographic profile.

• Check notifications: Look in your email (including spam) to confirm invitations aren’t going there instead of the app or website.

• Active sessions: Access the survey dashboard from different browsers or the mobile app. Sometimes surveys appear in one channel but not another.

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