I purchased an Apple iPhone 16e three days ago, and from the very first day, I have been getting a “person not detected” error in portrait mode. I also cannot take blurred-background photos of cars, flowers, or nature. This issue is not only happening to me—many other users are experiencing the same problem. Because the device has a single camera, I was told this limitation is normal, and Apple customer service did not provide a satisfying solution. I unboxed the device, updated it immediately, and I am using the latest version. I also work in a tech store, and I’ve heard this complaint many times. I believe the device has a technical and software-related deficiency. The store where I purchased it refused to accept a return, but I consider this product defective and faulty. I request Apple to replace it with a two-camera iPhone 16 or a similar model. Otherwise, I will apply to the Consumer Arbitration Board and demand a refund. I expect this issue to be resolved urgently and to receive a response as soon as possible.
I bought an iPhone 16 less than a month ago, and I have been experiencing a serious camera issue. When I open the camera, the preview looks sharp and high-quality, but as soon as I take a photo, it appears blurry and darker than expected. I don’t know if this is a software issue that can be fixed w...
I bought an iPhone 16 Pro Max from the Apple Store just 15 days ago. When I take selfies with the front camera, the screen shows one image, but after I capture the photo and check the gallery, the picture looks completely different—pixelated, dark, and distorted. I can’t tell if this is a camera set...
About a month ago, I purchased a brand new, sealed iPhone 16. Before the month was even up, while speaking with Apple Support over the phone, the representative remotely accessed my device and performed some tests. As a result of these tests, physical hardware issues were detected with the phone’s c...
I purchased an iPhone 16 three months ago, and both the WhatsApp camera and regular camera keep freezing. This issue started after the latest software update, and now it happens constantly. When I contacted Apple customer support, they told me that there was no issue with the device and that it mig...
On January 28, 2023, I purchased an iPhone 16 Pro 128GB from MediaMarkt, expecting a premium device and smooth experience. Instead, what I received was a phone full of software problems—so much so that I even recorded screenshots and videos to prove it. Just a week after purchasing it, I returned to...
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