I'm having trouble getting into my ING Bank account. Because I needed cash quickly, I attempted to access my account using the ING Bank mobile app but was unable to log in or complete any transfers. So, I gave the customer service hotline a ring and they told me about a branch merger that didn't really explain why I couldn't get to my money. I really need to get into my account quickly, so I'm asking the bank to focus on fixing this problem and give me an update ASAP.
I forgot my ING mobile banking password and, after entering it incorrectly several times, my account was locked. I contacted customer service, and the...
I attempted to open a current account through ING Mobile on October 20, 2023. Despite entering all of the required information, I received an error and was redirected to the nearest branch. I went to the Kadikoy Alt Yol Branch, where they began by asking about the purpose of the account and then pro...
Hello, When I tried to initiate an electronic funds transfer (EFT) from my ING account, I was met with the error message "You cannot make an EFT because you do not have an active account." I have an account, but when I called customer service they said it was on hold despite the fact that there was ...
Despite being a customer of ING for 15 to 20 years, I cannot reach their customer service. This clearly reflects the lack of respect they have for their customers and the significant decline in their service quality. Just a year ago, I could connect instantly, so what changed to lead to such an unfo...
On November 11, 2025, around noon, I noticed that I could no longer access my ING Bank digital banking account. I had received no prior warning, explanation, or notification. When I couldn’t log in, I called customer service and was told that I would no longer be able to use my account and had to vi...
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