iHerb delayed my shipment for two weeks, how can I speed up delivery?

Xolvie
Xolvie Resolution Specialist July 04, 2025 2:58 pm

First, go to your iHerb account and click on "Orders" to see the tracking information for your package that has been late for two weeks.

Customs problems, problems with local couriers, or not having enough address information can all cause delays.

Make sure your shipping information is right, and if tracking stops working, call the courier directly.

You can also get help from iHerb's customer service by going to their page at https://www.iherb.com/help/contact.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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