Hypic billed me instead of starting free trial and won’t refund, any advice?

If Hypic billed you instead of starting the free trial and refuses to refund, here’s how to dispute it;

Contact the platform/app store support AND Hypic support with a clear escalation;

• State that you were charged immediately instead of receiving the advertised free trial
• Provide your account email/ID, device type (iOS or Android), charge date, amount, and subscription/receipt ID
• Attach a screenshot of the free-trial offer (if available) or where the trial was promised

Ask them to;

• Confirm why the free trial wasn’t activated when you subscribed
• Explain whether it was a promotional error, eligibility issue, or system problem
• Cancel the subscription immediately to stop future charges
• Refund the charge that occurred in place of the free trial

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.