We bought 2 Huawei gt 3 Pro titanium band smartwatches from Teknosa store. The biggest reason we preferred the watch was its scratch-resistant glass. When we bought the watch and set it up at home, we learned that the watch does not have a guide feature, only 10 people can be added to the favorite contacts. As we learned that we could only view incoming messages and that we could not reply to messages, we wanted to return the watch on the same day we bought it. Store employees stated that they could not take the watch back because we opened the box. They said we should contact the authorized service. After meeting with the authorized service and Huawei customer representatives, the day after we received the products, we reported product dissatisfaction and sent the devices to the authorized service. The authorized service response was negative yesterday. I do not want to use this product, I want to exchange it for another product. Note: I am not using the watch, will be waiting for your reply.
We bought 2 Huawei GT 3 Pro titanium strap smartwatches from the Teknosa store. The main reason we chose this watch was its scratch-resistant glass. When we took the watch home and set it up, we learned that the watch did not have a contact list feature and that only 10 favorite contacts could be added. We also found out that we could only view incoming messages and could not reply to them, so we wanted to return the watch on the same day we bought it. The store employees stated that they could not accept the return because we had opened the box. They told us we needed to contact the authorized service. After speaking with the authorized service and Huawei customer representatives, we reported product dissatisfaction the day after we purchased the products and sent the devices to the authorized service. The authorized service response came back negative yesterday. I do not want to use this product and would like to exchange it for another product. Note: When we first took it to the store, one product had been set up, and the other had not. I am not using the watch and am waiting for information from you.
I purchased a Huawei Watch GT4 as a gift for my spouse, and it holds great sentimental value for us. However, from the very beginning, the watch has had multiple issues—the step counter tracks steps incorrectly, the time display is inaccurate, and the watch randomly shuts off. We initially assumed t...
My friend got Huawei gt 3 active smartwatch as a gift for my birthday. I opened the package but it is not suitable for my use and I did not like color. I went to Teknosa for a change. We have right of withdrawal 14 days and 14 days unconditional refund is written on the huawei website. But Teknosa r...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I bought my wife a Huawei Watch GT3 Elegant smartwatch, but it turned out to be too fragile and sensitive to be used as a regular wristwatch. It stopped working in a very short time. But the authorized service said it was a 'user error' because the watch had a small crack, so the warranty didn't cov...
My Huawei GT3 Pro titanium band watch, which is still under warranty, has been carefully used for 7 months. I paid a premium price for this product, especially because of the titanium band. However, during this time, a small piece, which is a crucial part of the strap, fell off on its own, and I cou...
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