Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the scratch got bigger and deeper. We took the watch to the service center using Media Markt. We got the watch back soon after, and they said it was our fault for the problem. Also, there's a big new scratch right in the middle of the watch... We returned the watch to the service, and they didn't admit their mistakes but suggested that we pay 3800 Turkish Lira for the repair. I reached out to the Consumer Rights Protection Commission and I'm waiting to hear back. I wish I hadn't bought Huawei. This company doesn't back up its products. There's a lot of disappointment hidden beneath the shiny surface. Their service is really bad.
I purchased the Huawei GT4 Pro (steel case) as a birthday gift for my spouse in June 2024. Despite being used for only about a month over the past five months, the watch developed a white mark on the screen at the 12 o’clock position. We’ve had to send it for repair three times. The first time, Hua...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
I bought my wife a Huawei Watch GT3 Elegant smartwatch, but it turned out to be too fragile and sensitive to be used as a regular wristwatch. It stopped working in a very short time. But the authorized service said it was a 'user error' because the watch had a small crack, so the warranty didn't cov...
My Huawei GT3 Pro watch broke down while swimming in the sea. It had broken down at sea in the same way before and was replaced with a new one under warranty. Since the device is still under warranty, I went to the Media Markt store where I bought it and explained the situation. They again directed ...
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