I bought a Huawei smartwatch from their website, and they sent me an invoice. The website says the product was shipped by Yurtiçi Cargo, but there is no tracking information and their support line is unresponsive. There is no record of anything under my name at Yurtiçi Cargo. My advice: Do not buy anything from Huawei TR online. I can't believe how frustrated and disappointed I am right now. I expected Huawei to provide a smooth online shopping experience, but it has been a complete failure. Not only is there no way to track my shipment, but the support team appears to ignore my inquiries entirely. They've vanished into thin air, leaving me in the dark with no answers. I strongly advise anyone considering purchasing from Huawei TR to think twice. Huawei must accept responsibility for the situation and provide a quick resolution.
There has been no news from my Huawei watch fit 2 device, which I sent to Yakacık KVK service 16 days ago, since that day. Even though I called KVK and Huawei 10 times, I cannot get any information about my device, which was delivered on Friday, July 12, 2024, 09:07. They say they will call within 4...
I purchased my Huawei smartwatch with serial number 29MTQ23A14002835 about a month ago. During this time, I noticed that it failed to perform sleep analysis and health measurements. Frustrated, I sent the device twice to the KVK technical service in Ankara within the past month. Before sending it to...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
I sent my Huawei laptop to Istanbul Ouno Service due to an issue with the charging adapter. Despite providing all the necessary information, I did not receive any updates or status regarding the service. Later, when the service record appeared in the system, I realized that the service had entered m...
We are facing a major issue with Huawei help desk and service operations. They lost my laptop and sent me someone else’s device instead. To make matters worse, the laptop they sent is in poor condition and clearly not mine. I even shared all the necessary documentation and serial numbers to prove th...
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